Title: Communications & Tech Assistant

Job’s Purpose:
The Communications and Tech Assistant serves the membership by promoting the related activities of the Association through new and existing channels, including the TCSA App. Working under the direction of the Communications and Marketing Coordinator, the Communications Assistant is intended to be a key support in managing TCSA brand awareness and technical support. 

Wage & Hours: $18.72/hour, 8-10 hours/week

Work Terms: 


  • Statutory holiday pay (20% of 4-week average weekly earnings)

  • Potential work over reading week & exam periods; winter break off

  • 4 paid sick shifts 

  • 4% vacation pay on gross

Description Summary:

  • Under the direction of the Communications and Marketing Coordinator, communicate with students and the community all up-to-date news and upcoming events, services and campaigns through all available means, including MyTrent, the TCSA App, and the Association's website. 

  • Responsible for the development and implementation of various app components for the Trent Central Student App, including onboarding Clubs and Groups and vendors from our Student Discount Map.

  • Responsible for event ticketing and managing registration databases

  • Assists with technical and IT related troubleshooting around the office 

  • Assists with website management

  • Adhere to Association branding guidelines in all promotion and content creation

Reports To:

  • Communications & Marketing Coordinator 

  • General Manager

  • Association Resource Manager

Education:

  • Current & returning computer science undergraduate students attending Trent University are encouraged to apply.

Experience Required:

  • Computer skills.

  • Must have excellent interpersonal, customer service and communication skills (both verbal and written).

  • Works collaboratively with others.

  • Ability to work independently.

  •  Experience with Adobe Photoshop and other editing software is considered an asset

  • Experience with app development is an asset 

Effort:

  • Extended periods of standing and speaking with others in person.

  • Ability to multitask, shift priorities with frequent interruptions.

  • Ability to reprioritize work based on new/unexpected issues that arise.

  • Actively listening to questions and concerns and responding with detailed responses.

  • Use of discretion, tact and empathy with community members and students in sensitive situations.

Working Conditions:

  • Maintaining confidentiality of information.

  • Noisy environments.

  • Unavoidable busy periods.

  • Potentially stressful situations with students requiring support.

  • Working independently and as part of a team.

Training:
Mandatory training (i.e., AODA), TCSA Orientation, and other training where available.

To apply, email a PDF copy of your resume and cover letter to the Association Resource Manager at: boardresource@trentcentral.ca. Applications should be received by 3:59 pm on Saturday, June 21st, to be considered for this role. Cover letters may be addressed to the Trent Central Student Association or Hiring Committee. Please be sure to indicate your name and the title of the position you are applying for in the subject line of the email. Due to the volume of applications, follow-up should only be expected by candidates who have been selected to interview for the position. 

The Trent Central Student Association is committed to a workforce that reflects the diversity of our membership and creates equal opportunity for all applicants. The Association encourages applicants from BIPOC, LGBTQIA2S+, disabled and other diverse communities that meet the requirements of the job posting to apply. We suggest applicants introduce themselves, their stories and lived experiences in their cover letter to their level of comfort, particularly if lived experience provides equivalent or additional qualifications. Prioritization will be given to applicants who identify as Black, Indigenous, People of Colour (BIPOC), Queer, Trans, or disabled.

Should you be contacted for an interview, please identify any accommodation you may require based on language, disability, health status, or place of residence. Upon hiring, efforts will be made to enable all candidates to perform the required duties. However, it is recognized that freedom from discrimination can be achieved only insofar as these qualities do not clearly prevent the performance of required duties.

The Association prohibits and will also work to counter discrimination on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, language, creed, clerical or lay status, sex or gender, pregnancy or health status, sexual orientation, gender identity, age (except as required by statute), marital status, family status (parent/child relationship), number of dependents, disability, political or religious affiliation or belief, membership in legal associations, place of residence, or any other related grounds to ameliorate the status of a specific group and all harassment or discrimination they may face.